Resources and Information About ShipVI.com

ShipVI.com is the registered web domain of Caribconex VI, LLC.
ShipVI.com is easier to remember when you tell your friends about us.
But please make your checks out to Caribconex VI, LLC.

We need your shipment to arrive at our Miami warehouse by CLOSE OF BUSINESS on WEDNESDAY for processing and loading into a container for the same week’s sailing.

I wouldn’t. The Miami warehouse processes thousands of packages a day. Your package will likely be delayed in loading and could miss the sailing. Sometimes people don’t even put their name on the label, just

UPS, FedEX, DHL and USPS trucks deliver hundreds of packages daily. They open their doors and everything in their truck is pushed onto our loading dock floor. The driver hands us a manifest and gets back in his truck and zooms away. We then begin the process of sorting through these deliveries and comparing it to the manifest. Too often, a package is listed on the manifest, but it isn’t on the floor. Almost always, it arrives with the next delivery. Unfortunately, that is sometimes not until the next day.

If you ship to more than one island, you will need more than one Caribconex Account Number. See your account representative to assist you in getting multiple account numbers.

Yes, US Customs requires an invoice to be included in shipments of products. When you buy something online, you should be able to save and print an invoice. Simply send us an email and attach the invoice. If you buy something in person, take a good quality picture of the invoice with your phone and email it to us. Don’t forget to include your Caribconex, LLC Account number.
Email your invoices to: invoice@shipvi.com

The US Government requires a bill of lading and invoice for goods made in the United States.

U.S. Customs charges a duty on certain goods that are made in a foreign country. If it is suspected that a shipment is foreign made, a US Customs agent may require a physical inspection of the shipment. This can often delay the release of the shipment. The easiest and fastest way of avoiding the delay is to provide documentation that shows the country of origin. Many manufacturers or distributors can provide an invoice or document which includes a declaration of country of manufacture, such as, “Made in the USA”.

It is critically important that we provide the vessel operator an accurate declaration of goods. Certain goods are incompatible with others. For example, flammable gases, like propane, cannot be shipped in the same container with corrosive liquids, such as batteries. It is possible that certain dangerous goods will be delayed, if there aren’t enough containers to separate incompatible cargos. There is also a surcharge on hazardous materials as additional paperwork is required by the shipper.

Of course, we specialize in full service. We encourage our regular customers to keep a credit card on file with us. We can provide an itemized invoice for Ocean Freight, insurance, duties and excise fees, clearance and delivery. We also will remove and dispose of any packaging at no charge upon request.

You can do as much or as little as you wish. We are always happy to help you in any way we can.

Yes, we will deliver anything you ship with us. Delivery charges vary. We are happy to provide an accurate quote prior to you committing to the service.

No. You will be required to sign a document that releases Caribconex from any liability from damage to your goods. You will still have a claim with the vessel operator upon catastrophic lost. But if you order a table and one leg is cracked, you won’t have any recourse. If you are shipping boxes of nails, I’d forego it, but most of our customers elect to have insurance.

We don’t have a lot of space for long term storage. You are given 5 business days from the arrival date to pick up your freight. We don’t charge any storage fees for those 5 days. We will charge 5¢/cubic foot/day for the next 5 days, it then goes to 10¢/day/cf. If you think you won’t be available to pick up your freight for a period of time, we can hold it in Miami for up to 30 days at no charge. After that, you will incur storage fees of 5¢/day.

Once you’ve registered, you can track your shipments at www.caribconex.com, go to the tracking link and enter your account number in the “user name” field, enter your password and select your language from the pull down menu.